Privacy Policy

1. Introduction & Scope

Study Route Overseas Education (“we”, “us”) is committed to protecting your privacy. This policy describes how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, whether you are located in India or abroad. It applies only to online activities and does not cover offline or third-party practices. 

2. Consent

By using our website or providing personal information, you consent to the terms of this Privacy Policy. If you do not agree, please refrain from using our services. 

3. Information We Collect

We may collect:

  • Identity & contact data: name, email, phone, nationality, date of birth.

  • Educational and application data: grades, transcripts, test scores, intended university/program choices.

  • Communication records: messages, chats, calls, emails.

  • Technical data: IP address, browser type, OS, device type, log files, cookies and referral URLs.

  • Optional demographic or survey data: preferences, interests, feedback. 

4. How We Use Your Information

We use the collected information to:

  • Deliver and improve our services.

  • Manage your profile and communications.

  • Process applications and share data with universities, visa authorities, test centers or scholarship bodies (with your consent).

  • Conduct analytics, personalize experience, and evaluate marketing campaigns.

  • Send relevant information and newsletters (if consented). 

5. Disclosure & Sharing

We do not sell or lease your personal information. We may share data with:

  • Universities or institutions you’re applying to.

  • Visa agencies, test centers, scholarship or credential verification services.

  • Third-party service providers under contractual obligations.

  • Legal authorities if required by law.
    All disclosures will follow your consent or legal requirement. 

6. Data Security

We implement reasonable technical and organizational safeguards—such as firewalls, encrypted storage, restricted access, and staff training—to protect your data from unauthorized access or misuse. When no longer needed, data is deleted or anonymized except where legally retained. 

7. Cookies & Tracking

We use cookies and tracking tools (e.g. Google Analytics) to monitor site performance and improve user experience. Data remains aggregated and anonymized. You can opt out or disable cookies via your browser settings. 

8. Your Rights

Depending on your jurisdiction, you may have rights under GDPR (EU/UK), CCPA (California), or Indian law:

  • Access your personal data

  • Rectify inaccuracies

  • Erase or restrict processing

  • Opt-out of marketing communications

  • Request data portability
    For requests or grievances, contact us as detailed below. We aim to respond promptly. 

9. Children’s Privacy

Our services are not intended for minors under 18. We do not knowingly collect data from children. If we inadvertently collect such data, we will promptly delete it upon verification. 

10. Policy Updates

We may periodically update this Privacy Policy. Any changes will be posted here with a revised effective date. We’ll notify you through site banners or email if changes significantly affect how your data is used. 

11. Grievance Officer / Contact

If you have questions about this policy or wish to exercise your rights, please reach out to:

Grievance Officer

Rajeshwari
Study Route Overseas Education 

89/86, R.K. Mills B colony, Sri Rangavilasam,1st 89/86, R.K. Mills B colony, Sri Rangavilasam, 

1st Floor, Peelamedu Pudur, Coimbatore: 641004.

Email: [enquiry@studyrouteoverseaseducation.com]

Phone: [+91 63838 76070]
We will respond within a reasonable time and resolve complaints promptly.